Πανελλήνιο Σχολικό Δίκτυο Το Δίκτυο στην Υπηρεσία της Εκπαίδευσης

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About the Greek School Network - Main Services

 

Main Services

Broadband Connection

In all public schools and administrative units free broadband connection is provided. The connection charges of public education units with GSN and Internet burdens the State Budget. The units abroad do not receive this service. The connection technologies used are ADSL (mainly), optical fibers and selected lines (rarely). Broadband in GSN is 98.9% and analytically:

GSN’s broadband indicators < 2 Mbps: 159 (1.1%)
2 - 10 Mbps: 8.451 (60.1 %)
10 Mbps - 100 Mbps: 5.074 (36.1%)
100 Mbps - 1 Gbps: 380 (2.7%)

The main objective of GSN for the next five years is the further upgrade of the medium speed connections, ie. up to 20Mbps for speeds of at least 50Mbps (VDSL technology) and further school connections with optical fibers in order to meet the expanding needs of schools.

 

Portal

The portal of GSN http://www.sch.gr operates as an informational point for actions related to education and as a central point of access to GSN services. The main features of the portal are:

  • News, announcements and events related to the educational community
  • Instructions and manuals for services provided by the GSNP
  • Personal websites of the members of GSN and other educational websites
  • Access to the personal admin panel for each member of GSN
  • Connection with other services of GSN

Visitor statistics: >245.000 unique visitors (May 2014)

 

Central user authentication service

The Central User Authentication Service (https://sso.sch.gr) provides access to a member of GSN from a single point (Single Sign On) in all integrated applications of GSN and in authorized services of the Ministry and other educational partners without the need for re-accreditation of the user in each one of them.

 

Email

This is the most popular service of GSN and aims to the handling of users’ emails i.e. schools, teachers, administrative units, administrators and students. Communication is secure and a series of modern features is provided such as viruses and spam protection etc. 

Service’s members: 215.000
Daily average number of users: 42.000
Formal unit’s e-mail accounts: 16.996
Other units accounts (e.g. Schools libraries etc.): 5.857
Personal Accounts: 192.421

 

Email Lists

The email listing service is designed for the easy handling of messages and documents to large number of users. This service is widely used by the Ministry and its regional structures for the handling of formal correspondence at schools.

 

Web Hosting

The Web hosting service gives schools, administrative units and teachers the opportunity to create and easily maintain their website.

  • Active websites: 16.614

 

Internet Safety

For GSN the safe access of students to the Internet and their protection against inappropriate content is a fundamental principle. Since 1999, GSN operates a content control service on the web and applies a secure content policy, in line with the international practices and legal requirements.

GSN supports initiatives of Ministry of Culture, Education and Religious Affairs such as informing schools through online meetings from the Computer Crime Unit of the Greek Police. Specifically GSN provides teleconferencing and live broadcasting services for the implementation of online meetings and until today more than 10.000 schools have actively participated.

Furthermore GSN (CTI) functions since 2006 the informative hub “Internet Safety” (http://internet-safety.sch.gr) through which reliable and targeted information, support and quality educational material for students and teachers is provided.

Since 2013 GSN (CTI) participates as a national coordinator in eSafety Label action of  the European Schoolnet. Through this action Greek schools can attain a special certification which aims to the support of schools in order to provide a safer online environment for teachers and students. Quantitative indicators of eSafety Label bring our country in the first place in Europe.

A complementary initiative of GSN is the action “Call an expert for Safe Internet” (http://internet-safety.sch.gr/call-an-expert), which offers schools the opportunity to call a certified instructor in safe internet issues to organize an event to inform and educate the school community. The body of experts consists of specially trained and certified teachers and education officials.

 

Teleconference service

The teleconference service (http://meeting.sch.gr) provides to the certified members of GSN (teachers, schools and administrative units) the ability to create conference calls. The administrator interface is fully localized, supports full audiovisual communication and allows presentation view, file and application sharing amongst participants. This service is in use in September 2014 and has been used in more than 10.000 schools in 36 teleconferences of Electronic Crime.

Users: 10.414 (mainly schools)
Total number of teleconferences: 251
Total duration of teleconferences: 485 hours

 

E-Learning Service

The e-learning service (http://e-learning.sch.gr) of GSN is based on the world’s leading Learning Management System Moodle. It provides a convenient interface through the internet which promotes participative and collaborative learning. It supports distinct user roles and provides secure and personalized access through its integration with GSN directory service. This service has been certified according to SCORM LMS-RTE STANDAR and it is completed with the teleconferencing and synchronous e-learning system Big Blue Button.

Courses: 1.382
Users: 17.089
Course creators: 1.168
Trainers: 1.830

 

Electronic Classroom service

The Electronic Classroom service (http://eclass.sch.gr) is addressed to teachers and students of primary and secondary education and enriches the course that takes place daily in the classroom with modern educational ICT tools. The teacher can create online courses and fully interact with his/hers students. This service can also be used for training, collaboration etc. between teachers.

Members: 11074 teachers from 3096 schools
Current school year 2014-2015: 5.328 courses from 1.131 schools

 

Educational Communities and Blogs

Blogs and social networking are second generation digital tools (Web 2.0), which are used in the educational process because of their interactive and collaborative offering. The GSN provides the service of Educational communities and blogs (http://blogs.sch.gr) through the open source platform WordPress. A key feature is that the GSN service provides equivalent functionality to those of public social networks (Facebook, twitter etc.) but in a completely secure environment where all members are certified.

Total number of blogs: 31.057
Total users: 30.668
Groups: 627
GSN users that are members
in one group at least:
6.214
Blogs traffic: >320.000 unique users
(December 2014)

 

Last three months activity:

 

  • 3.076 new blogs
  • 21.855 new articles
  • 651 comments in articles

 

Electronic school press

The Electronic school press service (http://schoolpress.sch.gr) based on the open source platform WordPress and addressed to teachers and students of Primary and Secondary education and enriches the classical teaching process with group collaboration tools and with the publication of a group’s activity. Students are encouraged to express themselves, develop and evolve their skills in writing.

Magazines: 881
Articles: 10.029

 

Video services and live broadcasts

The video service (http://vod.sch.gr) provides the ability to search, post and play video with modern tools. It allows users who post material, to enter metadata while offering a personalized service to all certified members of GSN. High definition videos are supported from different devices. This service is offered to schools and teachers who can also create their own radio and tv channels and their own groups in which video material is distributed only amongst its members.

Uploaded videos: 2.719
Users that uploaded video: 941
Video groups: 70
Video channels: 53

An important feature of the service is the live broadcasting (http://vod.sch.gr/live)  which regards to the live broadcasting to the school community as well as online events organized by the Ministry of education, supervised entities or schools. The service is very popular and more than 90 events broadcasted live during the latest three years.

 

Communication and Cooperation Service

The communication and cooperation service  (https://www.uc.sch.gr) offers schools and teachers  with calling options, either with voice or video, telephone conference between multiple users, sending voice messages (voice mail), receiving fax with automatic forwarding to email, instant messaging  and marking presence feature. The major benefits of using this service are:

  • Cutting down on resources, as communication between users is free.
  • Facilitating communication and collaboration between users.
  • Creating conditions for the utilization of services as a modern educational and collaboration tool between students and teachers.
  • Upgrading telephone support services provided to GSN (helpdesk).

 

User Support (Help-Desk)

For the immediate resolution of any technical problem encountered in connection, provided services and their use. Provided via telephone: 801.11.801.81 (9.00 - 17.00 daily, except holidays), via email / fax and through a change management system http://www.sch.gr/helpdesk. The user support service is provided by all partners and a total of about 120 engineers and technicians are dedicated to it nationwide. User support service carries out a vast number of tickets regarding requests for technical support in school’s ICT infrastructures and requests for GSN services submitted by schools.

  • Tickets (2014) 66 168

 

(Phone calls serviced are not included)

  • With remote support 52 202 requests
  • On-site visit to school 13 966 requests

 

 
 

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